Normandy Farms Family Camping Resort

Find The Answers To Frequently Asked Questions

Q: What are the check in and check out times?

Q: What are my choices for payment?

Q: What if I have to cancel my reservation?

Q: Can we bring our pets camping with us?

Q: Can I have visitors while camping?

Q: Can I request my favorite site?

Q: Can I go directly to my campsite without having to stop at the Reception Center?

Q: I’m thinking of asking another family to bring their tent along and stay on our site. Is that okay?

Q: Can we drain our gray water on the ground?

Q: I love camping and am concerned about the environment. How can I help while at Normandy Farms?

Q: What is provided on the site?
Q: What size RV's do your sites accommodate and what type of hookups?

Q: Are campfires allowed and can I bring firewood?
Q: Are bikes allowed?

Q: Are Motorcycles, Mopeds, Motorbikes, ATVs 's or Scooters permitted?
Q: Can I drive my golf cart while in the park?

Q: What are the check in and check out times?

A: We look forward to your arrival as early as 3PM. However, if you are staying in one of our Rental units, your arrival time is 4PM (housekeeping has a little work to do prior to your arrival). On your scheduled departure date, we invite you to stay until 2PM - why not enjoy a relaxing lunch before heading out on the road? Rental units have a check out time of 11AM.

Q: What are my choices for payment?

A: Good question! To secure your reservation, you can pay your deposit by cash, Traveler’s Checks, MasterCard, Visa, Discover, or even a Normandy Farms Gift Card. When you check in, you may use any of the above (personal checks not accepted).

Q: What if I have to cancel my reservation?

A: Read this answer thoroughly, as the cancellation policy does vary, depending on what type of reservation you have…A $10 processing fee will be charged for EACH canceled reservation. Though we certainly hope you don’t, if you find you must cancel your reservation, simply give us the appropriate notice prior to your scheduled arrival date and we will return your deposit less any processing fees.

Rental Unit cancellations require 2 months prior to your scheduled arrival date.
A stay of 7 nights or longer during our peak season requires 1 months notice.
Cancellation policy varies for seasonal packages and long-term winter monthly stays so you would want to inquire for those specifics.
All other reservations require 2 weeks notice prior to your scheduled arrival date.

Sadly, even in cases of an emergency, we cannot refund deposits when a cancellation occurs without proper notice. Additionally, guests who shorten their stay are liable for charges on cancelled nights. For those campers who participate in our Credit Card Authorization program, your MasterCard, Visa or Discover will be charged the $10 processing fee. Also, proper cancellation notice is required to avoid additional charges.

Q: Can we bring our pets camping with us?

A: You bet! Four-legged friends are part of the family too. We even have a 1 acre dog park called Freedom Tail Park, where dogs are free to chase their tails. The park is fully fenced and contains agility equipment specially designed for dogs. We just ask that you extend every courtesy to those families camping without pets and be sure to keep your pets on a leash, pick up after them and please do not leave them unattended. Unfortunately, Health Department regulations prohibit pets in or at our Rental Units, with the exception of Y3, which is our dog friendly Yurt. Inquire about specific information and guidelines for pets in Y3. We’re sorry, but visitors are unable to bring their pets into the park.

Q: Can I have visitors while camping?

A: Yes, but please let your visitors know that there is a per person visiting fee. Many visitors are not campers themselves and would not anticipate this. Explain that this fee gives your visitor full use of all facilities while here in the park. Visitors may check in at the Reception Center between 8AM and 9PM and are welcome to stay until 10PM. Also, please let any expected guests know that they may not bring their pets here to the park.

Q: Can I request my favorite site?

A: You sure can, but please remember that specific sites are not guaranteed. This means that you can request a certain site, but it is subject to change. You could be moved to a different spot without notification. Your new spot would still have comparable hookups but may not be the one you had your heart set on.

Q: Can I go directly to my campsite without having to stop at the Reception Center?

A: Definitely! With the Speedy Check In program, you can be at your site in a matter of minutes, without ever getting out of your vehicle. To participate there are just 2 things you need to do . . . join our Credit Card Authorization program or simply pay for your entire camping stay in full prior to your arrival. Speedy Check In is available Memorial Day through October and it allows you to drive directly to the Speedy Check In Station (the little cabin at the entrance to the park, across from the Reception Center) where you confirm your site number, receive your car pass and list of all activities as well as assistance to your site - all within a few moments. The Reception Center Staff can provide you with even more information about this option. If you are a first time guest, we would rather you waited till your second visit to participate in Speedy Check In since there are so many important things we need to share with you. Thanks for understanding.

Q: I’m thinking of asking another family to bring their tent along and stay on our site. Is that okay?

A: Sure, the more the merrier but there are a few things you might want to consider first. First of all, our site fee is designed for one family in one camping unit, so if another family were to join you on your site and would not be staying inside your camping unit (meaning they would stay in a separate tent, trailer, pop-up, etc.) they would be required to pay a separate site fee. I bet they would prefer their own site, since there would be no cost advantage to sharing yours. While we’re on the subject of extra tents on a site, one additional tent for the registered camper’s immediate family may be set up after notification to the Reception Center for no extra charge. A second additional tent for the camper’s immediate family would result in an additional nightly fee of $10. Immediate family consists of unmarried, dependent children living with their parents. And please, help us to keep our sites looking nice by not setting up your tent on a grassy area.

Q: Can we drain our gray water on the ground?

A: We’re sorry, but, per Massachusetts State Law, no sink/shower waste shall be thrown on the surface of the ground or disposed of in open pits. An alternative would be to borrow (at no cost) one of our portable honey carts (they must be emptied and promptly returned to the Office) which can be emptied at the Dump Station, or schedule to have your holding tanks emptied by us (for a fee) or if you have a popup you can drain your gray water into some type of receptacle or your own portable honey cart and dispose of the waste at the dumping station.

Q: I love camping and I'm concerned about the environment. How can I help while at Normandy Farms?

A: We’re all concerned about our environment and we should be. Here are some tips that you and your family can do to help:

At Normandy Farms, we request that you choose only environmentally safe holding tank additives, deodorizers, sanitizers, etc., for your RV. For your convenience, our Camp store carries only environmentally safe holding tank products.
We're also excited to offer single sort recycling, which makes recycling even easier. Simply deposit your cardboard, glass or aluminum in one of our recycling dumpsters and the sorting is done for you! If you are depositing your recycling in a bag, please note that it must be clear. For you convenience, we distribute these bags at the Reception Center.
If you are going off for the day, be sure to turn off any lights, heat or AC within your RV.
Please don't litter!

Other green efforts on our behalf include sensor lights at the restroom and laundry facilities, water saving devices on the showers, and waterless urinals in the men’s restrooms. We have also replaced all of the lights in the park with fluorescent bulbs. We will continue to make green improvements in the years to come and appreciate your cooperation!

Q: What is provided on the site?
A: There is a fire ring and picnic table on every site and depending upon your hookups, water, electricity, sewer, or cable connections may be included.

Q: What size RV's do your sites accommodate and what type of hookups?
A: Our sites vary in size but can accommodate the largest manufactured coaches. We also offer sites equipped with water, electric (20/30/50 amp), sewer, and cable TV. You can view many of our sites from our site map.

Q: Are campfires allowed and can I bring firewood?
A: Yes, campfires are permitted Memorial Day Weekend thru Labor Day Weekend from 6pm-12am and after Labor Day up to Memorial Day Weekend from 6am-12am. Firewood is available for sale at our camp store.

Q: Are bikes allowed?
A: Nowadays it seems everyone enjoys biking, so don't leave yours at home. But when in the park, practice safe riding and be courteous of others...and remember no riding after dusk! “We strongly encourage helmets to be worn while riding bicycles,
skateboards, scooters, roller skates or blades.” Massachusetts State Legislation Chapter 85, Section 11D.

Q: Are Motorcycles, Mopeds, Motorbikes, ATVs 's or Scooters permitted?
A: Sorry, these types of vehicles are not permitted to be operated in the park; however, you are welcome to park your vehicles at the entrance.

Q: Can I drive my golf cart while in the park?
A: Please note that if you are handicap and require the use of a motorized vehicle, our insurance company requires a certificate of insurance naming Normandy Farms as additional insured.

FAQ's